Need Help? |
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Save time and money when you need to help someone, but can't be there.  Cheshire Solution's Computer Assistance Tool (CAT) is the product for you (more) |
Promotions |
Winter Holiday Promo |
Our Partners |
Visit our partner company JK Technologies for all of your IT support needs. (more) For IT tools built by IT professionals visit Cheshire Solutions (more) |
Our Friends |
Colonial CASA trains volunteers to advocate for abused and neglected children (read more)
Mended Hearts provides support and encouragement to heart patients and their families(more) |
Invoice Payments |
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Technical Support
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| ValcomTech offers several technical support options to meet your needs and budget. E-mail SupportE-mail is our preferred means of providing technical support to our clients. All of our customers enjoy free e-mail-based technical support on a 24/7 basis. Response times vary, but normally are within a few hours if reported during normal office hours (8:00 a.m. to 5:00 p.m. EST, M-F). Clients can e-mail us with a brief description of the problem or question. |
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Telephone SupportValcomTech offers fee-based telephone support during normal business work hours (8:00 a.m. to 5:00 p.m. EST, M-F). Emergency telephone support is available to clients choosing our premium support plans. Contact us for details. On-site SupportIn addition to free e-mail-based technical support, ValcomTech offers on-site fee-based technical services through our partner JK Technologies. These services span the full range of IT services and consulting. We can assist you with purchasing hardware, design your network, or fix your computer. |
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